Terms and Conditions

1 General Terms and Acceptance

By accessing the ck cricket platform or opening an account, you are deemed to have accepted all clauses of these terms and conditions. These terms apply to cricket betting, casino games, slots, live casino, and all other services on the platform.

This document serves as a legal agreement between ck cricket and the user. If you do not accept any part of these terms, please refrain from using the platform.

1.1 Scope of Application

These terms apply equally to the ck cricket website, mobile app (Android APK and iOS), and all related services. By using any part of the platform, the user is considered to have read and agreed to these terms.

1.2 Priority of Terms

Specific promotional offers or bonuses may carry separate terms. In such cases, those specific terms take priority over the general terms, but only for that particular offer.

2 Account Registration and Eligibility

To open an account on ck cricket, users must meet the following requirements:

• Must be at least 21 years of age.
• Must register using your real name, mobile number, and accurate details.
• Only one account per person is permitted.
• The platform is available to residents of Bangladesh.

2.1 Accuracy of Information at Registration

All information provided during registration must be completely true and accurate. Opening an account with false information is considered a breach of these terms, and ck cricket reserves the right to close such an account at any time.

2.2 Multiple Accounts Prohibited

Creating more than one account in the same person's name is strictly prohibited. Operating multiple accounts using the same device, IP address, or payment method will also be treated as multiple accounts belonging to the same person.

3 Account Security and Identity Verification

The responsibility for keeping your account secure rests primarily with you. Never share your login credentials, password, or OTP with any third party.

3.1 Password Protection

Users are encouraged to use a strong password. If you suspect unauthorised access to your account, contact the ck cricket support team immediately.

3.2 Identity Verification (KYC)

ck cricket may request identity verification from any user at any time. You may be asked to submit a National ID card or other government-issued documents. Withdrawals may be held until the verification process is complete.

4 Deposits, Withdrawals and Payment Policy

ck cricket currently processes transactions through Bangladesh's common mobile banking methods. Users can make both deposits and withdrawals via bKash, Nagad, and Rocket.

4.1 Minimum Deposit Limit

The minimum deposit amount across all payment methods is ৳300. Deposits below this amount will not be accepted.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.

4.3 Transaction Security

All financial transactions are carried out through SSL encrypted channels. Keeping users' financial information secure is a priority for ck cricket.

5 Bonuses and Promotional Offers

ck cricket offers various bonuses and promotional offers. Each bonus carries its own terms, and it is important to understand those terms before claiming a bonus.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 10 times the bonus amount. Example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000, with a wagering requirement of ৳2,000 × 10 = ৳20,000.

5.2 General Rules for Using Bonuses

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified wagering requirement has been met.
• Multiple bonuses cannot be used at the same time unless the offer specifically states otherwise.
• ck cricket reserves the right to cancel bonuses and suspend accounts if bonus offers are misused.
• Winnings earned with a bonus must meet the wagering requirement before they can be withdrawn.

5.3 Other Promotions

Weekly reloads, cricket match bonuses, birthday rewards, referral bonuses, and other offers each carry their own terms and wagering limits. The terms listed in each offer's details apply.

6 Betting and Gaming Rules

The following general rules apply at all times to betting and gaming activity on ck cricket.

6.1 Finality of Bets

Once a bet is confirmed, it cannot be changed or cancelled. If an event is cancelled due to a technical fault, ck cricket reserves the right to make the final decision on the relevant bet.

6.2 Odds Changes

Odds displayed before a bet is placed may change. The odds in effect at the time the bet is confirmed are considered final.

6.3 Technical Issues

ck cricket will not be held responsible for technical faults or disconnections during a game or betting session. However, 24-hour live chat support is available to assist in such situations.

6.4 Validity of Game Results

Results for slots, live casino, fishing games, and other casino games are determined by Random Number Generator (RNG) technology. The result received from the game provider's system is considered final.

7 Prohibited Activities and Fraud Prevention

The following activities are strictly prohibited on the ck cricket platform, and any account found engaging in them will be permanently closed.

• Placing bets or playing games using automated software, bots, or scripts.
• Attempting to gain unauthorised access to the platform's systems.
• Conducting coordinated betting activity with the intent to abuse bonuses.
• Using the platform for money laundering or any illegal financial activity.
• Using another person's account or conducting transactions in a third party's name.
• Deliberately providing false information.

If any suspicious activity is detected, the account and withdrawals may be suspended until an investigation is complete. If fraud is proven during the investigation, the relevant funds will be confiscated.

8 Account Suspension and Closure

8.1 Closure by ck cricket

ck cricket reserves the right to suspend or permanently close an account in any of the following circumstances:

• Breach of these terms and conditions.
• Suspicion of fraud or illegal activity.
• Failure to cooperate with the identity verification process.
• Extended period of inactivity.

8.2 Closure by the User

Users may request account closure at any time. To do so, contact the support team via live chat or email. The option to temporarily or permanently close an account for responsible gaming reasons is also available.

9 Limitation of Liability

ck cricket endeavours to provide the platform as consistently as possible, but liability is limited in the following areas:

• Losses caused by internet disconnection.
• Technical failures on the part of third parties.
• Service disruptions due to natural disasters or other circumstances beyond our control.
• Issues arising from the user's own data breach or forgotten password.

In the event of any dispute or complaint, ck cricket's decision is considered final, though users may appeal through the support channels.

10 Privacy and Data Protection

ck cricket is committed to protecting the privacy of users' personal information. All information provided at registration and thereafter is stored securely. The Privacy Policy explains in detail how information is collected, used, and kept secure.

10.1 Purpose of Data Use

User information is used solely for account management, payment processing, identity verification, and service improvement. Information is not sold to third parties.

10.2 Cookies and Tracking

The platform uses cookies to improve the user experience. Cookies can be managed through your browser settings, though disabling them may cause some services to not function correctly.

11 Service Changes and Terms Amendments

ck cricket reserves the right to amend these terms and conditions at any time. Users will be notified of significant changes as early as reasonably possible.

Continued use of the platform after any amendment will be taken as the user's acceptance of the updated terms. For this reason, it is advisable to check this page regularly.

11.1 Service Discontinuation or Changes

ck cricket reserves the right to add or remove any game, event, or service. Follow the platform's announcements to stay informed about any service-related changes.

11.2 System Maintenance

The platform may be temporarily unavailable during scheduled maintenance. No bets or transactions can be processed during this time.

12 Contact and Support

If you have any questions about these terms and conditions or need clarification on any matter, please contact the ck cricket support team.

• Live Chat: 24/7 support available in both Bengali and English.
• Email: [email protected]

To learn more about ck cricket, visit the About Us page. For answers to common questions, go to the Frequently Asked Questions page.