ck cricket Responsible Gaming
When playing becomes a source of stress rather than enjoyment, the smart move is to stop. ck cricket believes that building a safe gaming environment is not just our responsibility — it is our commitment.
Prohibited for those under 21
All casino games and sports betting activities at ck cricket are strictly for players aged 21 and above. Age is verified at registration, and any account found to be in violation is suspended immediately.
Keep gaming fun
Casino and sports betting are forms of entertainment — not a reliable source of income. At ck cricket, we want every player to stay within their own budget and time. There is no guarantee of winning on any spin or bet, and that is something to keep in mind before you start playing.
Our Terms and Conditions explain in detail how to set account limits and under what circumstances an account can be temporarily or permanently closed. It is worth reading these before making any decisions.
Ask yourself a few questions before playing: Are you playing purely for entertainment? Do you have a set budget? Do you feel the urge to bet more after a loss? Your answers will help you understand your own playing habits. Visit our FAQ section for more questions and answers on responsible gaming.
Remember, your personal information is protected under ck cricket's privacy policy. Read our Privacy Policy to understand how your data is used and what your rights are.
Tools to keep yourself in control
ck cricket gives every player the tools to manage their own gaming habits. Use the options below to decide for yourself how much you play.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing it requires a waiting period.
Session Time Limit
Decide in advance how long you will play in one session. When the time is up, the account automatically ends that session so you do not spend more time than intended.
Loss Limit
If you lose beyond a set amount, the system will automatically stop you. This reduces the risk of going over budget and helps you make your next decision with a clear head.
Reality Check
At set intervals, you will receive a notification showing how long you have been playing and how much you have spent. This reminder is a useful way to stay aware.
Temporary Break
If you feel you need a pause, you can put your account on hold for a set period. Breaks of 24 hours up to 6 weeks are available.
Self-Exclusion
If you are experiencing long-term difficulties, you can request to have your account permanently closed. Once this decision takes effect, it cannot be reversed before the set period ends.
Request Self-Exclusion
If you find it difficult to control your gaming, fill in the form below to notify our support team directly. You can also reach us via 24/7 live chat or email.
After you send the request, our support team will send a confirmation message to your email.
Recognise the warning signs
Gambling problems do not always appear suddenly — they build up gradually. If you notice any of the signs below in yourself, consider seeking help.
- You feel a recurring urge to bet more in order to recover money you have lost.
- You are spending money set aside for household or essential needs, going beyond your gaming budget.
- You are hiding your gaming from family or friends, or being dishonest about it.
- You are putting gaming ahead of work, studies, or family responsibilities.
- You feel restless, irritable, or moody when you are not playing.
- You need to bet more than before to get the same level of enjoyment.
- You have tried to stop playing but have failed repeatedly.
- Gaming is having a negative effect on your sleep, eating, or daily health.
Where to get help
Acknowledging a problem is not a weakness — it takes courage. Support is available through the following channels.
ck cricket Live Chat
Our support team is available 24/7 in both Bengali and English. You can reach out directly about account limits, self-exclusion, or any concern you have.
Email Support
You can also contact us by email in addition to live chat. The email address can be found in the support section of the site.
Family and close ones
Talk openly with a trusted family member or close friend. The support of someone nearby is often the most meaningful help of all.
Professional counsellors
Speak with a psychologist or counsellor experienced in treating behavioural addiction. This service is available at mental health centres and government hospitals in Bangladesh.
ck cricket's commitment
ck cricket believes that entertainment and responsibility go hand in hand. We put the wellbeing of every player above any business interest. Our security measures and identity verification process ensure that no one under the age of 21 can use the platform.
- Age verification is mandatory — accounts are not activated without 21+
- Self-exclusion takes effect immediately
- No waiting time to reduce deposit or loss limits
- The support team reaches out proactively when suspicious activity is detected
- Full support in Bengali — 24/7